Contact Centre Supervision
Manage your contact centre agents and skills assignments.
Contact Centre Reporting
Generate reports for your contact centre environment.
Contact Centre Call Recording
Manage call recording records for your contact centre environment.
Contact Centre Phone Portal
Contact Centre Phone Portal
MyPhone
Enable call forwarding, set up speed dial and configure line settings for your UBC VoIP phone. Contact your Departmental Voice Administrator if you require access.
Contact Centre Call Recording(New)
New portal for managing call recording records for your contact centre environment.